Your Jewelry, Carefully Delivered ✨

At Auvrith™, operated by Quanzhou Jiekua Trading Co., Ltd., we want every necklace, bracelet, ring, and jewelry gift set to arrive safely and with clear delivery updates along the way.

This guide explains how we prepare, ship, and support your order.

Thoughtful Fulfillment

To provide a wider selection of jewelry while keeping delivery costs reasonable, some orders may be dispatched from selected fulfillment centers, supplier warehouses, or regional distribution partners.

This approach helps us:

• Prepare orders more efficiently

• Maintain simple and transparent shipping fees

• Reduce unnecessary handling and packaging

• Select a suitable shipping route for each destination

Some multi-item orders may arrive in separate packages.

Order Preparation

Before shipment, each order may go through payment verification, item review, quality checks, and careful packing.

Standard processing time:
2–5 business days

Busy periods:
Processing may take up to 6 business days during holidays, promotional events, or periods of high demand.

Business days do not include weekends or public holidays.

Shipping Fee

A flat shipping fee of $6.99 USD applies to each order unless a different amount or free-shipping promotion is displayed at checkout.

Any available shipping charges will be shown before payment is completed.

Estimated Delivery Times 🚚

Delivery estimates begin after the order has been processed and dispatched.

Destination	Estimated Transit Time
United States	8–14 business days
Canada, United Kingdom, and Australia	10–16 business days
Other international destinations	14–21 business days

These timeframes are estimates rather than guaranteed delivery dates.

Carrier delays, customs inspections, weather conditions, local holidays, remote addresses, or other circumstances outside our control may affect delivery.

Tracking Your Order

Once your package has been dispatched, a shipping confirmation will be sent to the email address entered at checkout.

Tracking information may require 1–3 business days to appear or update after shipment.

A temporary lack of movement does not necessarily mean the package has stopped traveling. It may be:

• Moving between carrier facilities

• Waiting for a local scan

• Passing through customs

• Being transferred to a regional delivery partner

International Deliveries & Customs

International shipments may be sent under Delivered Duty Unpaid (DDU) or similar terms where permitted.

Customers may be responsible for:

• Import duties

• Local taxes

• Customs clearance charges

• Carrier handling fees

These charges are determined by local authorities and are not included in the product price or standard shipping fee unless specifically stated at checkout.

Auvrith™ cannot control customs inspections, local clearance times, or additional fees imposed by the destination country.

Address Changes & Cancellations

Please review your delivery address carefully before completing your order.

To request an address correction or cancellation, contact us within 12 hours of purchase:

Email: service@auvrith.com

Include your order number and the correct details.

We will make a reasonable effort to help, but changes cannot be guaranteed once the order has entered processing, packing, or shipment preparation.

Customers may be responsible for reshipping costs when an order is delayed or returned because of an incomplete or incorrect address provided at checkout.

Damaged Jewelry or Packaging

Please inspect your order shortly after delivery.

Should an item arrive damaged, contact us within 72 hours and provide:

• Your order number

• A description of the issue

• Clear photos of the jewelry

• Photos of the outer and inner packaging

Please keep the item and all packaging while we review the request.

Where appropriate, we may offer a replacement, refund, or another reasonable solution.

Lost Packages

When tracking indicates that an order may be lost in transit, please contact us so we can review the shipment with the carrier.

If the carrier confirms that the package was lost before delivery, we may arrange a replacement without an additional product charge or provide another suitable resolution.

A package marked as delivered may require confirmation with household members, neighbors, the building reception desk, or the local carrier before further action can be taken.

Delivery Support

For shipping questions, address updates, tracking issues, or delivery-related assistance, please contact:

Brand: Auvrith™
Company / Operator: Quanzhou Jiekua Trading Co., Ltd.
Customer Support Email: service@auvrith.com

Shipping Fee: $6.99 USD flat-rate shipping
Processing Time: 2–5 business days
Estimated Delivery:
United States: 8–14 business days
Canada, United Kingdom, and Australia: 10–16 business days
Other international destinations: 14–21 business days

For faster assistance, please include your order number, checkout email address, and a brief explanation of your request.