Store Terms & Customer Agreement

Welcome to Auvrith™, operated by Quanzhou Jiekua Trading Co., Ltd.

These terms explain the basic rules that apply when you browse our jewelry collection, place an order, or use services available through our online store. By continuing to use this website, you agree to the terms described below.

1. Using Our Store

Our website is intended for lawful personal shopping and informational purposes.

By using the store, you confirm that you:

  • Meet the legal age requirement in your location

  • Have permission from a parent or guardian where required

  • Will provide accurate account, delivery, and payment details

  • Will not interfere with the security or operation of the website

You are responsible for maintaining the confidentiality of your account information.

2. Jewelry Information & Appearance ✨

We make reasonable efforts to display product descriptions, measurements, materials, colors, and photographs accurately.

However, the appearance of jewelry may vary slightly because of:

  • Screen brightness and color settings

  • Photography lighting and reflections

  • Natural differences between production batches

  • Minor variations in crystal positioning or plated finishes

Such small differences do not necessarily indicate that an item is defective.

Product specifications, availability, prices, and promotions may be updated when necessary.

3. Placing an Order

Submitting an order represents an offer to purchase the selected products.

An automatic confirmation email acknowledges that we received your order, but final acceptance may depend on successful payment verification, stock availability, and order review.

We may reasonably cancel, refuse, or limit an order when:

  • A product is unavailable

  • Pricing or listing information is incorrect

  • Payment cannot be authorized

  • Fraud or unauthorized activity is suspected

  • Shipping restrictions prevent fulfillment

  • An unusually large or duplicated order requires review

If payment has already been collected for a canceled order, an appropriate refund will be issued.

4. Prices & Payments

Unless otherwise stated, prices are displayed and processed in U.S. dollars (USD).

The total amount shown at checkout may include:

  • Product charges

  • Shipping fees

  • Applicable taxes

  • Other clearly disclosed charges

International customs duties or import fees may be collected separately by local authorities.

Customers are responsible for entering complete and accurate payment information. Transactions are processed through authorized payment providers, and Auvrith™ does not directly store complete card details.

5. Order Changes & Cancellations

Please review your jewelry style, color, quantity, delivery address, and contact information before completing checkout.

Requests to change or cancel an order should be submitted as soon as possible. We will make a reasonable effort to assist, but changes cannot be guaranteed once processing, packing, or shipment preparation has begun.

6. Shipping & Delivery

Processing and delivery timeframes displayed on our website are estimates rather than guaranteed arrival dates.

Delivery may be affected by:

  • Carrier operations

  • Customs clearance

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete addresses

  • Regional restrictions

  • Events outside our reasonable control

Shipping responsibilities and consumer rights remain subject to applicable law and the shipping terms displayed at checkout.

Please review our separate Shipping Guide for further details.

7. Returns, Refunds & Product Concerns

Eligible returns and refunds are handled according to our published Return and Refund Policy.

Jewelry may need to remain unworn, unused, and complete with its original packaging to qualify for a standard return. Certain hygiene-sensitive, personalized, final-sale, or visibly worn items may be excluded where permitted.

Please contact us promptly if your order arrives damaged, defective, incomplete, or incorrect.

8. Website Content & Brand Rights

Unless otherwise stated, the content displayed on this website—including the Auvrith™ name, logo, product photographs, descriptions, graphics, layouts, and design elements—is owned by or licensed to Quanzhou Jiekua Trading Co., Ltd.

Without prior written permission, you may not:

  • Copy or republish website content

  • Reproduce our logo or brand identity

  • Use product images for commercial purposes

  • Modify, distribute, or sell our materials

  • Create misleading associations with Auvrith™

Personal, non-commercial browsing of the website is permitted.

9. Reviews & Submitted Content

When you voluntarily submit a review, image, suggestion, or other content, you confirm that it is accurate, lawful, and does not infringe another person’s rights.

We may moderate, decline, or remove content that is misleading, offensive, unlawful, promotional, or unrelated to the product experience.

Please do not submit confidential payment information or sensitive personal data in public reviews.

10. Third-Party Services

Our store may use or link to independent services such as:

  • Payment gateways

  • Shipping carriers

  • Tracking platforms

  • Analytics tools

  • Social media services

  • External websites

These services operate under their own terms and privacy practices. We are not responsible for third-party websites, availability, security, or content beyond our reasonable control.

11. Prohibited Conduct

You must not use the website to:

  • Commit fraud or other unlawful activity

  • Submit false customer or payment information

  • Introduce viruses, malware, or harmful code

  • Attempt unauthorized access to accounts or systems

  • Collect customer information without permission

  • Send spam, phishing messages, or deceptive content

  • Copy or misuse intellectual property

  • Disrupt checkout, security, or website performance

We may restrict access, cancel affected orders, or take appropriate action when misuse is reasonably suspected.

12. Store Availability

We work to keep the Auvrith™ website accessible and accurate, but uninterrupted or error-free operation cannot always be guaranteed.

We may temporarily update, suspend, or change parts of the store for maintenance, security, inventory management, or operational reasons.

13. Errors & Corrections

Occasionally, product listings may contain typographical errors, incorrect pricing, inaccurate availability, or incomplete information.

We reserve the right to correct such errors, update the website, and review or cancel affected orders where reasonably necessary.

Where an error affects a confirmed purchase, we will contact the customer or provide an appropriate refund when applicable.

14. Disclaimer & Liability

Our fashion jewelry is intended for decorative personal use and should be cared for according to the product instructions.

To the fullest extent permitted by applicable law, Auvrith™ and Quanzhou Jiekua Trading Co., Ltd. will not be responsible for indirect, incidental, or consequential losses arising from misuse of the website or products.

Nothing in these terms excludes or limits rights or protections that cannot legally be excluded under applicable consumer law.

15. Updates to These Terms

We may revise these terms when our services, business practices, or legal obligations change.

The latest version will be published on this page. Continued use of the website after an update indicates acceptance of the revised terms.

Questions About These Terms?

For questions about these terms, store policies, orders, or customer support, please contact:

Brand: Auvrith™
Company / Operator: Quanzhou Jiekua Trading Co., Ltd.
Customer Support Email: service@auvrith.com

Thank you for visiting Auvrith™ — modern crystal jewelry created to bring refined sparkle to everyday moments.